Wednesday, 30 November 2011

Caring for Customers the Right Way with Social Media

Finding us in your spam mailbox? Please add us to your address book!
IT Business Edge Logo Trouble viewing this email? View in Browser  Manage my subscriptions
Aligning IT and Business Goals November 30, 2011
A tremendous new customer service opportunity has emerged with the adoption of social media by consumers and the ability for companies to effectively listen to and track conversations about their brands. Tapping into the larger talent pool is one of many strategies companies are using to provide positive customer experiences on the social Web. Read more >
Featured White Papers

Business Intelligence on the Cloud: An IntroductionThis white paper provides an overview of cloud computing, along with a cloud platform solution that is particularly suited for BI deployment success.

Stop Taking the Heat for Storage Growth:
Save This, Not That

•  The Fine Art of Teleworking —
Key Challenges & Benefits
•  Beyond the Hype:
What Big Data Means for You


Premium Tools

Cloud Computing Foundation Certification KitCloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career.
•  The Complete IT Policy Kit
•  The Strategic IT Planning Bundle
•  The ITIL V3 Foundation Certification Kit

IT Marketplace

Latest White Papers

The Business Impact
of the iCloud Ecosystem
Learn about what the numerous innovations, new players, and partnerships in the evolving Cloud space can do for your business. Download Now >

Excerpt from
Carl Weinschenk
Data and Telecom

Planning for authentication, performance, capacity and future growth, either at the initial design phase or after deployment is one of the most important exercises of building and maintaining SharePoint 2010, says Azaleos.

Campaigner, an email marketing service, is sharing five ways for businesses to show gratitude to customers using event-driven email campaigns.

Organizations need to take a systematic and proactive approach to risk mitigation if they are to be better prepared to satisfy evolving legal and regulatory requirements, manage the costs of compliance and realize competitive advantage.


The Quest for Mobile OptimizationThe Quest
for Mobile Optimization
Learn to overcome the challenges of delivering an optimized client experience, from WANs to mobile networks. Download now >

This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223

Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved.

E-mail Reports
Sign up for these additional e-mail reports to get the best return on your company's technology and talent:
•  Aligning IT & Business Goals   
•  Optimizing Infrastructure   
•  Integrating the Enterprise   
•  Maximizing IT Investments   
•  Business Tools & Templates
•  IT Careers
•  Leveraging Enterprise Software
•  Managing Compliance Standards
•  Mobile and Telecom
•  Fortifying Network Security
•  CTO Edge Update
•  Daily Edge



Post a Comment