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Wednesday 30 November 2011

Caring for Customers the Right Way with Social Media

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Aligning IT and Business Goals November 30, 2011
A tremendous new customer service opportunity has emerged with the adoption of social media by consumers and the ability for companies to effectively listen to and track conversations about their brands. Tapping into the larger talent pool is one of many strategies companies are using to provide positive customer experiences on the social Web. Read more >
Featured White Papers

Business Intelligence on the Cloud: An IntroductionThis white paper provides an overview of cloud computing, along with a cloud platform solution that is particularly suited for BI deployment success.
• 

Stop Taking the Heat for Storage Growth:
Save This, Not That

•  The Fine Art of Teleworking —
Key Challenges & Benefits
•  Beyond the Hype:
What Big Data Means for You

HP

Premium Tools

Cloud Computing Foundation Certification KitCloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career.
•  The Complete IT Policy Kit
•  The Strategic IT Planning Bundle
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IT Marketplace

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The Business Impact
of the iCloud Ecosystem
Learn about what the numerous innovations, new players, and partnerships in the evolving Cloud space can do for your business. Download Now >


Excerpt from
Carl Weinschenk
Data and Telecom



Planning for authentication, performance, capacity and future growth, either at the initial design phase or after deployment is one of the most important exercises of building and maintaining SharePoint 2010, says Azaleos.

Campaigner, an email marketing service, is sharing five ways for businesses to show gratitude to customers using event-driven email campaigns.

Organizations need to take a systematic and proactive approach to risk mitigation if they are to be better prepared to satisfy evolving legal and regulatory requirements, manage the costs of compliance and realize competitive advantage.

Blogs

The Quest for Mobile OptimizationThe Quest
for Mobile Optimization
 
Learn to overcome the challenges of delivering an optimized client experience, from WANs to mobile networks. Download now >


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Sign up for these additional e-mail reports to get the best return on your company's technology and talent:
•  Aligning IT & Business Goals   
•  Optimizing Infrastructure   
•  Integrating the Enterprise   
•  Maximizing IT Investments   
•  Business Tools & Templates
•  IT Careers
•  Leveraging Enterprise Software
•  Managing Compliance Standards
•  Mobile and Telecom
•  Fortifying Network Security
•  CTO Edge Update
•  Daily Edge


 

A Career Development Plan that Works for Employees and Employers

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Business Tools & Templates November 29, 2011
Career development plans represent a critical two-way commitment between an employee and the organization. They are essential to building employee engagement, which in turn drives retention. Use this plan from Info-Tech Research Group to develop a pool of talented individuals who can drive your organization. Read more >

Click here to see the newest checklists, calculators and job descriptions posted. Or, click the links below to check out these specific tools.
•  Know the full costs before starting the employee recruiting process. This tool guides you through calculating the initial and ongoing costs.
•  Controlling who can get into the server room is as important as controlling who can access the network. Use a Physical Access Policy like this one to protect those assets.
•  When establishing a Project Management Office (PMO), selecting the PMO Project Manager will be key. This job description from G.1440 lays out the responsibilities for the position.

Kachina Shaw
It takes trial and error, and usually a lot of good people skills, to get an entire organization on board with a new or altered project initiation process.
Shaw
 

Microsoft Excel has long been the standard for spreadsheet software, but as is the case with so many business productivity tools, many users have no idea about how to use the tool to its fullest potential.

This easy-to-use guide will help even the novice Project user navigate the software's interface.

Premium Tools

Cloud Computing Foundation Certification KitCloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career.
•  The Complete IT Policy Kit
•  The Strategic IT Planning Bundle
•  The ITIL V3 Foundation Certification Kit

IT Marketplace

Rackspace

Latest White Papers

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Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved.

E-mail Reports
Sign up for these additional e-mail reports to get the best return on your company's technology and talent:
•  Aligning IT & Business Goals   
•  Optimizing Infrastructure   
•  Integrating the Enterprise   
•  Maximizing IT Investments   
•  Business Tools & Templates
•  IT Careers
•  Leveraging Enterprise Software
•  Managing Compliance Standards
•  Mobile and Telecom
•  Fortifying Network Security
•  CTO Edge Update
•  Daily Edge


 

Do You Need a Degree to Work in IT?

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IT Careers November 29, 2011
A Georgetown University report that examines where jobs will be through 2018 for those with a high-school diploma, an associate degree and a bachelor's degree shows a growing disconnect between available jobs and those with the skills to fill them. IT, the fastest-growing career cluster, also has the highest overall share of postsecondary employment. While most IT jobs require a bachelor's degree or better, the study finds shorter-length programs may still play an important role: providing technical skill updates or providing IT career options for workers with a bachelor's degree in another career cluster (e.g., business). Read more >
The Business Impact
of the iCloud Ecosystem
Learn about what the numerous innovations, new players, and partnerships in the evolving Cloud space can do for your business. Download Now >

Blogs
Susan Hall
Charting Your IT Career

John Storts
IT Unmasked

Don Tennant
From Under the Rug


The Quest for Mobile OptimizationThe Quest
for Mobile Optimization
 
Learn to overcome the challenges of delivering an optimized client experience, from WANs to mobile networks. Download now >



This excerpt from the Cisco Press book "IT Career Builder's Toolkit," written by Matthew Moran, focuses on moving into a management position. This usually means spending less time working directly with technology, which can be a scary and difficult proposition for some IT pros.

Laptop theft and data loss are escalating concerns for companies of all sizes, from Fortune 500-level to small businesses. According to the FBI, 97 percent of stolen laptops are never recovered. Fortunately, there are ways that companies can protect themselves from theft. Ron Penna, chief strategy officer at Awareness Technologies, outlines the top tips for preventing mobile device theft.

With the help of some basic assumptions about training costs and the value of your team's time, these spreadsheet-based tools can help you evaluate the payoff of keeping your team up-to-date on the latest skill sets.

Latest White Papers

Featured White Papers

Business Intelligence on the Cloud: An IntroductionThis white paper provides an overview of cloud computing, along with a cloud platform solution that is particularly suited for BI deployment success.
• 

Stop Taking the Heat for Storage Growth:
Save This, Not That

•  The Fine Art of Teleworking —
Key Challenges & Benefits
•  Beyond the Hype:
What Big Data Means for You

Rackspace


Excerpt from
Susan Hall
Charting Your IT Career


Premium Tools

Cloud Computing Foundation Certification KitCloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career.
•  The Complete IT Policy Kit
•  The Strategic IT Planning Bundle
•  The ITIL V3 Foundation Certification Kit

IT Marketplace
This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223

Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved.

E-mail Reports
Sign up for these additional e-mail reports to get the best return on your company's technology and talent:
•  Aligning IT & Business Goals   
•  Optimizing Infrastructure   
•  Integrating the Enterprise   
•  Maximizing IT Investments   
•  Business Tools & Templates
•  IT Careers
•  Leveraging Enterprise Software
•  Managing Compliance Standards
•  Mobile and Telecom
•  Fortifying Network Security
•  CTO Edge Update
•  Daily Edge


 

Tuesday 29 November 2011

SSL and Data Management: How to Navigate the Crossroads

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ITBE Business Technology Research
 
IT Business Edge regularly scans its database to seek out white papers and solutions that are most aligned with the latest issues facing professionals like yourself. For a limited time, you can download these resources to learn about developing practices, products and services in the key areas that matter most to your business.
line
SSL and Data Management: How to Navigate the Crossroads

SSL and Data Management: How to Navigate the Crossroads
Read this guide to learn more about understanding secure socket layer (SSL) certificates, how they operate, and their application.

line
Developing a Security Strategy: From Prevention to Business Enabler

Developing a Security Strategy: From Prevention to Business Enabler
This article details the need for a new approach to security, and one that includes building security into applications, assessing risk before coding begins, and applying other quality and operational management practices.

line
Trends in eCommerce: Optimization and the Cross-Channel Imperative

Trends in eCommerce: Optimization and the Cross-Channel Imperative
Read this white paper to learn how optimization solutions offered as a service open up a world of ecommerce that goes well beyond online retail.

Working for Your Success,
The IT Business Edge Team
 

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