Caring for Customers the Right Way with Social Media

Finding us in your spam mailbox? Please add us to your address book! Trouble viewing this email? View in Browser  Manage my subscriptions Aligning IT and Business Goals November 30, 2011 Five Best Practices for Social Media Customer Care A tremendous new customer service opportunity has emerged with the adoption of social media by consumers and the ability for companies to effectively listen to and track conversations about their brands. Tapping into the larger talent pool is one of many strategies companies are using to provide positive customer experiences on the social Web. Read more > Featured White Papers Business Intelligence on the Cloud: An Introduction This white paper provides an overview of cloud computing, along with a cloud platform solution that is particularly suited for BI deployment success. •  Stop Taking the Heat for Storage Growth: Save This, Not That •  The Fine Art of Teleworking — Key Challenges & Benefits •  Beyond the Hype: What Big Data Means for You Premium Tools Cloud Computing Foundation Certification Kit Cloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career. •  The Complete IT Policy Kit •  The Strategic IT Planning Bundle •  The ITIL V3 Foundation Certification Kit IT Marketplace Latest White Papers The App Performance Almanac: A Year's Worth of APM Guidance Security & the Cloud: Augment or Abdicate? Better Data-driven Decisions: Three Keys You Must Know Creating a Strategic BCDR Plan The Business Impact of the iCloud Ecosystem Learn about what the numerous innovations, new players, and partnerships in the evolving Cloud space can do for your business. Download Now > "Though the industry has been talking about IPv6 for a decade, it still is not certain whether the commitment will be made." Excerpt from Carl Weinschenk Data and Telecom Ten Ways to Optimize SharePoint 2010 for Peak Performance Planning for authentication, performance, capacity and future growth, either at the initial design phase or after deployment is one of the most important exercises of building and maintaining SharePoint 2010, says Azaleos. 'Tis the Season to Be Grateful: Top 5 Triggers for 'Thank You' Emails Campaigner, an email marketing service, is sharing five ways for businesses to show gratitude to customers using event-driven email campaigns. Policy Excellence in Six Steps Organizations need to take a systematic and proactive approach to risk mitigation if they are to be better prepared to satisfy evolving legal and regulatory requirements, manage the costs of compliance and realize competitive advantage. Blogs Susan Hall Charting Your IT Career Will Intense Culture Come Back to Bite Zynga? Arthur Cole Infrastructure Which Cloud Is the Right Cloud? Ann All Business of Tech CIOs Focusing Less on Infrastructure, More on Innovation The Quest for Mobile Optimization   Learn to overcome the challenges of delivering an optimized client experience, from WANs to mobile networks. Download now > This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223 Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved. E-mail Reports Sign up for these additional e-mail reports to get the best return on your company's technology and talent: •  Aligning IT & Business Goals    •  Optimizing Infrastructure    •  Integrating the Enterprise    •  Maximizing IT Investments    •  Business Tools & Templates •  IT Careers •  Leveraging Enterprise Software •  Managing Compliance Standards •  Mobile and Telecom •  Fortifying Network Security •  CTO Edge Update •  Daily Edge Privacy Policy     Manage Subscriptions     Unsubscribe     Contact Us     How to Advertise

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A Career Development Plan that Works for Employees and Employers

Finding us in your spam mailbox? Please add us to your address book! Trouble viewing this email? View in Browser  Manage my subscriptions Business Tools & Templates November 29, 2011 Career Development Plan Template Career development plans represent a critical two-way commitment between an employee and the organization. They are essential to building employee engagement, which in turn drives retention. Use this plan from Info-Tech Research Group to develop a pool of talented individuals who can drive your organization. Read more > Click here to see the newest checklists, calculators and job descriptions posted. Or, click the links below to check out these specific tools. •  Know the full costs before starting the employee recruiting process. This tool guides you through calculating the initial and ongoing costs. •  Controlling who can get into the server room is as important as controlling who can access the network. Use a Physical Access Policy like this one to protect those assets. •  When establishing a Project Management Office (PMO), selecting the PMO Project Manager will be key. This job description from G.1440 lays out the responsibilities for the position. Project Concepts: Starting off Right It takes trial and error, and usually a lot of good people skills, to get an entire organization on board with a new or altered project initiation process. Shaw   Creating Charts to Present Your Data Microsoft Excel has long been the standard for spreadsheet software, but as is the case with so many business productivity tools, many users have no idea about how to use the tool to its fullest potential. Microsoft Project 2010 Quick Reference Guide This easy-to-use guide will help even the novice Project user navigate the software's interface. Premium Tools Cloud Computing Foundation Certification Kit Cloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career. •  The Complete IT Policy Kit •  The Strategic IT Planning Bundle •  The ITIL V3 Foundation Certification Kit IT Marketplace Latest White Papers Creating a Strategic BCDR Plan Security & the Cloud: Augment or Abdicate? Better Data-driven Decisions: Three Keys You Must Know The App Performance Almanac: A Year's Worth of APM Guidance This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223 Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved. E-mail Reports Sign up for these additional e-mail reports to get the best return on your company's technology and talent: •  Aligning IT & Business Goals    •  Optimizing Infrastructure    •  Integrating the Enterprise    •  Maximizing IT Investments    •  Business Tools & Templates •  IT Careers •  Leveraging Enterprise Software •  Managing Compliance Standards •  Mobile and Telecom •  Fortifying Network Security •  CTO Edge Update •  Daily Edge Privacy Policy     Manage Subscriptions     Unsubscribe     Contact Us     How to Advertise

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Do You Need a Degree to Work in IT?

Finding us in your spam mailbox? Please add us to your address book! Trouble viewing this email? View in Browser  Manage my subscriptions IT Careers November 29, 2011 Jobs Report Foresees Bright Future for IT Careers A Georgetown University report that examines where jobs will be through 2018 for those with a high-school diploma, an associate degree and a bachelor's degree shows a growing disconnect between available jobs and those with the skills to fill them. IT, the fastest-growing career cluster, also has the highest overall share of postsecondary employment. While most IT jobs require a bachelor's degree or better, the study finds shorter-length programs may still play an important role: providing technical skill updates or providing IT career options for workers with a bachelor's degree in another career cluster (e.g., business). Read more > The Business Impact of the iCloud Ecosystem Learn about what the numerous innovations, new players, and partnerships in the evolving Cloud space can do for your business. Download Now > Blogs Susan Hall Charting Your IT Career Where Developer Productivity Metrics Fall Short Mike Vizard IT Unmasked Shortage of Coders Jeopardizes Health Care Reform Don Tennant From Under the Rug What to Do If One of Your Skeletons Gets Out of the Closet The Quest for Mobile Optimization   Learn to overcome the challenges of delivering an optimized client experience, from WANs to mobile networks. Download now > Download: IT Career Builder's Toolkit Excerpt This excerpt from the Cisco Press book "IT Career Builder's Toolkit," written by Matthew Moran, focuses on moving into a management position. This usually means spending less time working directly with technology, which can be a scary and difficult proposition for some IT pros. Eight Tips to Prevent Mobile Device Theft Laptop theft and data loss are escalating concerns for companies of all sizes, from Fortune 500-level to small businesses. According to the FBI, 97 percent of stolen laptops are never recovered. Fortunately, there are ways that companies can protect themselves from theft. Ron Penna, chief strategy officer at Awareness Technologies, outlines the top tips for preventing mobile device theft. Download: ROI Calculator for Corporate Training With the help of some basic assumptions about training costs and the value of your team's time, these spreadsheet-based tools can help you evaluate the payoff of keeping your team up-to-date on the latest skill sets. Latest White Papers Better Data-driven Decisions: Three Keys You Must Know Creating a Strategic BCDR Plan The App Performance Almanac: A Year's Worth of APM Guidance Security & the Cloud: Augment or Abdicate? Featured White Papers Business Intelligence on the Cloud: An Introduction This white paper provides an overview of cloud computing, along with a cloud platform solution that is particularly suited for BI deployment success. •  Stop Taking the Heat for Storage Growth: Save This, Not That •  The Fine Art of Teleworking — Key Challenges & Benefits •  Beyond the Hype: What Big Data Means for You "Overall, the [Georgetown University Center for Education in the Workforce] report projects that IT and STEM careers (science, technology, engineering, math) will provide salaries and opportunities well beyond entry into the middle class." Excerpt from Susan Hall Charting Your IT Career Premium Tools Cloud Computing Foundation Certification Kit Cloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career. •  The Complete IT Policy Kit •  The Strategic IT Planning Bundle •  The ITIL V3 Foundation Certification Kit IT Marketplace This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223 Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved. E-mail Reports Sign up for these additional e-mail reports to get the best return on your company's technology and talent: •  Aligning IT & Business Goals    •  Optimizing Infrastructure    •  Integrating the Enterprise    •  Maximizing IT Investments    •  Business Tools & Templates •  IT Careers •  Leveraging Enterprise Software •  Managing Compliance Standards •  Mobile and Telecom •  Fortifying Network Security •  CTO Edge Update •  Daily Edge Privacy Policy     Manage Subscriptions     Unsubscribe     Contact Us     How to Advertise

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SSL and Data Management: How to Navigate the Crossroads

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		IT Business Edge regularly scans its database to seek out white papers and solutions that are most aligned with the latest issues facing professionals like yourself. For a limited time, you can download these resources to learn about developing practices, products and services in the key areas that matter most to your business. SSL and Data Management: How to Navigate the Crossroads Read this guide to learn more about understanding secure socket layer (SSL) certificates, how they operate, and their application. DOWNLOAD Developing a Security Strategy: From Prevention to Business Enabler This article details the need for a new approach to security, and one that includes building security into applications, assessing risk before coding begins, and applying other quality and operational management practices. DOWNLOAD Trends in eCommerce: Optimization and the Cross-Channel Imperative Read this white paper to learn how optimization solutions offered as a service open up a world of ecommerce that goes well beyond online retail. DOWNLOAD Working for Your Success, The IT Business Edge Team
	As an IT Business Edge member, you receive periodic updates regarding content, products and services we offer to our members. If you do not wish to receive e-mails like this one, click here to remove yourself from all IT Business Edge newsletter and promotional e-mail lists. You are currently listed in our member database as lanhdaomoi.ceovn@blogger.com. This e-mail was sent by NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223.

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